From the log-in page, click the “forgot password” link. From there, we can either send you a text or email to reset your password.
Content is available from one to three years depending on the agreement with your association.
At the end of the subscription period set by your association, you will have the opportunity to renew your subscription by placing another order.
Click on your name in the top right corner of the page and select “My Profile”. From here you will be able to update your email address, password, contact information and bio!
If you purchased a single user license, sharing of credentials with colleagues is not allowed. We do offer multi-user licenses for most conferences which can be purchased through the website or by contacting customer support.
This product will work on all current and mainstream browsers.
Your association and the presenters may have restricted viewing to streaming to prevent unauthorized file sharing.
When authorized by your association and the presenters, you can download PDFs of the slides by clicking “download” on the playback screen.
You can submit a ticket, or contact us at 888-413-1646
You can click the “Save My Place” button under the player at any point during the session. This will save that location and allow you to return at any point!
Use the “Take a Note” button found on the playback screen. This will mark your place, allow you to leave a note and take a screenshot of the slide so you can see it at a glance.
We are very careful to encrypt any sensitive data. In addition, we host all data and content in the Microsoft Azure cloud so we can leverage all of their security controls.